Volta Trucks Unveils First Truck as a Service Customer Operations Center in Paris

Volta Trucks has revealed the site of its first Volta Trucks Hub — Paris, France. // Courtesy of Volta Trucks
Volta Trucks has revealed the site of its first Volta Trucks Hub — Paris, France. // Courtesy of Volta Trucks

Volta Trucks, which has three Michigan facilities, has revealed the site of its first Volta Trucks Hub — in Paris — that will deliver its Truck as a Service customer-focused operations as the first full-electric Volta Zeros start customer evaluation in mid-2022. The next one is slated to be in London.

The ‘Volta Trucks Hub, Paris’ will operate eight workshop bays for the routine servicing of vehicles, including the new equipment needed to keep full-electric commercial vehicles well maintained to minimize down-time. The hub also will host administrative offices, a Volta Trucks Academy training center, and a call center that will provide the interface between customers and the company’s team of technical and commercial experts, 24/7/365.

“The confirmation of our first Truck as a Service Hub is a significant milestone on our journey to the production of our vehicles,” says Casper Norden, chief fleet solutions officer at Volta Trucks. “Uptime is critical for our customers, and the forthcoming opening of this facility gives our customers the confidence to know where their vehicles will be maintained to the highest standards.

“It also gives us a base for our Volta Trucks Academy training school for drivers, sales teams and the technicians who will work on the vehicles. It gives us a hub and a home in every market, with Paris as our first. I look forward to rolling out similar facilities in London soon, and all of our other European launch cities in 2023.”

The Volta Trucks Hub, Paris is in Bonneuil-sur-Marne, to the south-east of Paris, and will serve the logistics centers of Rungis, Orly, Créteil, and Bonneuil where the first Volta Trucks’ customers already have distribution warehouses. The facility will serve more than 600 trucks per year.

According to Volta Trucks, the first hub is part of a wider strategy that will see a vehicle service offering across all initial launch locations of Paris, London, Madrid, Milan, the Rhine-Ruhr region of Germany, and the Randstad region of the Netherlands. The first hub in Paris will cover the south of the city, with an additional hub covering the main logistics and distribution centers in the north of Paris.

The Volta Trucks site strategy covers large metropolitan areas next to logistics centers but also is designed to anticipate the imminent shift towards multi-modal transport including rivers and train, not just focused on the continental long distance transport network.

The network of Volta Trucks Hubs will be an enabler of the company’s Truck as a Service offering, designed to revolutionize the finance and servicing of commercial vehicle fleets. Truck as a Service aims to accelerate the adoption of electric commercial vehicles by delivering a “frictionless and hassle-free” way to electrify fleets, while de-risking the migration for fleet operators.

Truck as a Service, the company says, supports every step of the electrification migration by offering a single, affordable, monthly fee that funds the use of a full-electric Volta Zero vehicle, and all of its servicing, maintenance, insurance, and training requirements. It will even provide a replacement Volta Zero when needed, maximizing the uptime and operational efficiency of the vehicle.