Detroit’s WaitTime Advances AI Crowd Management Platform with New Partnership

Detroit’s WaitTime Advances AI Crowd Management Platform with New Partnership
314
Stock photo of people in lobby
WaitTime is partnering with TD SYNNEX to redefine crowd management through the integration of AI technology and distribution channels. // Stock photo

WaitTime, a Detroit-based provider of AI crowd management solutions, is partnering with TD SYNNEX, a global distributor and solutions aggregator for the IT ecosystem in California, to redefine crowd management through the integration of AI technology and distribution channels.

WaitTime’s AI crowd management platform is designed to enhance customer experiences and optimize operational efficiency in crowded venues such as stadiums, theme parks, museums, and entertainment arenas.

The platform utilizes real-time data and artificial intelligence to analyze crowd movements, identify potential congestion points, and offer actionable insights to venue operators and event organizers.

By joining forces with TD SYNNEX, which has a global network and expertise in technology distribution, WaitTime hopes to expand its reach and accelerate the adoption of AI-powered crowd management solutions.

“We are thrilled to collaborate with TD SYNNEX, a prominent player in the technology distribution landscape,” says Zack Klima, founder and CEO of WaitTime. “This partnership will enable us to make our AI crowd management solutions more accessible to businesses and venues worldwide, fostering safer, more enjoyable experiences for their customers.”

The partnership is expected to streamline the procurement process for WaitTime’s solutions, making it easier for businesses to integrate the AI crowd management platform seamlessly into their existing infrastructure. This alliance also could pave the way for further research and development, enhancing the capabilities of WaitTime’s AI algorithms and expanding the scope of its applications.

“TD SYNNEX is committed to aggregating IT solutions that deliver business outcomes today and unlock growth for the future,” says Lisa McGarvey, vice president of data, AI, and IoT solutions at TD SYNNEX. “With WaitTime added to our vast portfolio of vendor partners, we’re able to enrich the breadth and depth of our AI offerings and empower businesses to optimize their crowd management practices and elevate customer experiences.”

According to the companies, the partnership between WaitTime and TD SYNNEX marks a “significant milestone” in the evolution of AI-driven crowd management solutions, highlighting the transformative power of technology in creating smarter and more efficient venues for the future.

“Through our steadfast global partnership with Intel Corporation, we’ve harnessed the power of innovation to elevate our business to new heights,” Klima says. “Together with TD SYNNEX, the global leader in technology distribution, we’re shaping a massively scalable future together.”