WaitTime in Detroit, a patented artificial intelligence (AI) solution that provides real-time crowd management insights to major sports and entertainment venues, has announced a partnership with Austin-based Oracle and its cloud computing service, Oracle Cloud, to continue to scale.
While venue operators historically have relied on manual counting, WaitTime provides accurate, real-time information. The system operates utilizes AI to precisely count the number of people in a given area and determine whether they are passing through or waiting in line to deliver the mentioned benefits.
From there, WaitTime allows operators to make in-the-moment decisions about how to strategically implement operational changes related to staffing as well as capacity management for restrooms, concessions, entrances, and exits.
The collaboration with Oracle Cloud will allow venues to access this information through a secure, cloud-based solution alongside in-venue screens and mobile apps, which allow customers and employees to see real-time wait times at nearby restrooms, concessions, entrances, and exits.
“Oracle Cloud is an amazing asset to WaitTime and this partnership is going to help us continue to scale our solution to more customers by cutting out the need for expensive, onsite infrastructure,” says Zachary Klima, CEO of WaitTime. “This collaboration supports WaitTime in becoming a completely secure, serverless solution.”
Oracle — which offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud — and WaitTime expect the partnership to advance WaitTime’s position in the crowd intelligence market.