StockX, a Detroit-based global platform for consuming and trading current culture products, has opened a new authentication center in Mexico City.
While customers in Mexico have long had access to the StockX catalog — which today features more than 200,000 items ranging from sneakers, collectibles, and electronics to apparel and accessories — the new brick-and-mortar location enables the platform to provide a range of customer experience enhancements.
“The launch of this new authentication center in Mexico signifies our commitment to providing a safe and secure experience to our buyers and sellers around the world,” says Greg Schwartz, co-founder and COO at StockX.
“Not only does this localized service allow us to meet increasing demand across the region, but it also ensures we can deliver on our promise to be a trusted global marketplace for current culture. We’re always working to up our game, and investing in facilities, people, technology, and processes that serve our community will help us build a strong foundation for growth in Latin America.”
The facility is the 14th authentication center in StockX’s growing global network, allowing for increased access to local supply and faster shipping for buyers, along with quicker payouts, bulk shipping, and drop-off functionality for local sellers.
One of StockX’s key differentiators is its comprehensive verification process. The company’s authentication centers function as critical nodes within its global supply chain network. Sellers ship their products to these locations, where they are first verified by StockX authenticators before being sent to a buyer.
Globally, on average, more than 1 million products are inspected by StockX authenticators monthly. StockX has opened four new authentication centers since the start of 2021, and the company turned away nearly $100M worth of products that didn’t meet its stringent verification standards in 2022 alone.
“Mexico City is home to a highly engaged community of sneaker and streetwear enthusiasts who already rely on our platform for access to coveted products and brands. That, coupled with the city’s rich history in art, music, and culture, made it the perfect place for us to plant roots,” says Rodrigo Mazal, director of Mexico and Latin America. “There is growing demand for the StockX platform across Latin America, and our first authentication center on the ground is an important step in serving our buyers and sellers in the region.”
The authentication center opening is the latest in a series of customer enhancements StockX has introduced in the Mexican market. Since 2022, consumers in the region have benefited from local language and currency, and innovations including All-In Pricing. This proprietary, tech-forward feature expertly matches Mexican buyers with Mexican sellers to further improve shipping times and fees, and ensures the company continues to live up to its promise to deliver a best-in-class experience.
Learn more at stockx.com.