Consumers Energy in Jackson Creates $600M Energy Efficiency Plan

Consumers Energy in Jackson received approval from the Michigan Public Service Commission to move forward with new efforts to help low-income customers in Michigan reduce energy use and lower bills.
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Consumers Energy Truck at house
Consumers Energy’s plan to help low-income customers has been approved by the Michigan Public Service Commission. // Photo courtesy of Consumers Energy

Consumers Energy in Jackson received approval from the Michigan Public Service Commission to move forward with new efforts to help low-income customers in Michigan reduce energy use and lower bills.

The $600 million energy efficiency Consumers Energy plan calls for doubling spending on a program that refurbishes homes for energy-efficient upgrades and should offer new and growing programs to connect with vulnerable households over the next two years.

The plan is designed to provide benefits for all customers and reflects the company’s Clean Energy Plan commitment to reducing energy waste in homes and businesses.

Since 2009, Consumers Energy’s energy efficiency programs have saved customers over $5.5 billion on their bills and helped nearly 200,000 low-income customers make their homes and apartments more energy efficient and affordable.

“Consumers Energy is committed to all of our customers and communities we serve, from the largest manufacturers to households where every dollar matters,” says Angela Thompkins, chief diversity officer and vice president of community affairs for Consumers Energy. “We’re excited to deliver new energy solutions that will offer even more savings, focusing on those who traditionally have been underserved.”

Highlights of the approved plan include:

  • More emphasis on supporting low-income customers as part of a diverse portfolio of energy efficiency programs for all major sectors and customers.
  • Increasing investment in single-family and multi-family income-qualified programs, and more coordination between customers enrolled in both energy assistance and energy efficiency programs.
  • Targeting customers in disadvantaged communities for outreach from Consumers Energy’s energy efficiency programs.
  • Doubling investment in the company’s Income Qualified Health and Safety Program. The pilot program funds health and safety repairs needed to prepare homes for energy efficiency upgrades and supports measures to improve air quality and provide other health benefits.
  • Continuing a focused effort in Flint that began last year and developing a second effort to increase enrollment in energy efficiency and health and safety programs to serve vulnerable customers in high-need communities.

“By expanding our outreach and connections with our most vulnerable customers, we believe we can remove barriers to economic success and energy access,” Thompkins says. “We look forward to communicating more with customers in the months ahead about how we can help make a larger positive impact in their lives.”

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.7 million of the state’s 10 million residents in all 68 Lower Peninsula counties.