
The Great Lakes Water Authority (GLWA) Board of Directors has approved the organization’s Fiscal Year 2027 and FY 2028 biennial budget, as well as the corresponding FY 2027 water and wastewater service charges for its member partner communities.
The average system-wide service charge increase is 5.8 percent for the water system and 4.26 percent for the wastewater system.
“Budget and charge increases are never implemented lightly,” says Suzanne R. Coffey, CEO of GLWA. “However, our regional system is at an inflection point. Aging infrastructure is deteriorating faster than it can be replaced under the current funding model, while climate impacts and operational demands continue to rise.
“Our responsibility is striking the right balance; protecting affordability for the communities we serve while making the investments necessary to ensure long-term reliability, public health and system resilience.”
According to GLWA, there are three key drivers behind the FY27 budget/charge increases:
A Critical Need for Investment in Aging Infrastructure — Much of GLWA’s infrastructure is approaching or exceeding its intended useful life and experiencing increasing strain which makes proactive investment essential. In fact, more than 220 miles of pipe, which equates to about a quarter of the regional system, now require replacement or decommissioning. Addressing that need represents roughly $1.2 billion in additional investment. To begin to expand GLWA’s strategic watermain replacement program, $7.5 million has been included in the FY 2027 budget.
Increases to Operating Expenses — Inflation continues to significantly impact the cost of many operating expenses, including the cost of utilities (electric and gas), chemicals for water and wastewater treatment, personnel, and continued investment in technology for business and operating systems, as well as contractual services (such as emergency crews and suppliers that help GLWA respond to watermain breaks).
Decreased Opportunity to Utilize Investment Earnings to Offset Charges —The money from positive returns on GLWA’s investment portfolio go directly to offset charges to member partners communities. Due to U.S. Federal Reserve rate cuts, earnings from GLWA’s investment portfolio are estimated to decrease by $8 million ($4 million applied to the water system and $4 million applied to the sewer system) in FY 2027. This means that GLWA does not have the flexibility it has had in previous years to lessen the impact of the charge increase by applying the earnings.
“Our budget and charge increases are based on extensive financial and asset management planning and strategy development, as well as transparent discussions over many months during each budget development cycle with our member partner communities and our board of directors,” says Nicolette N. Bateson, treasurer and CFO of GLWA.
“I am certain that we have used all the tools in our toolbox to optimize operations and contain costs. Sustaining affordability while modernizing infrastructure will need to go beyond the current funding model of placing the burden on our member partners and the households and business they serve across our region and will require regional collaboration and support from state and federal partners.”
GLWA’s total budget for FY 2027 is $1 billion, which is approximately $36 million above FY 2026. The authority notes that nearly half of GLWA’s water system budget and more than half of the wastewater system budget are dedicated to capital improvements that support the reliability of the regional system for current and future generations.
GLWA says it developed the FY 2027 budget and charges through an “extensive,” five-month engagement process including four charges rollout meetings attended by 55 customer communities, in-depth individual meetings with 12 customer communities, and public hearings. This collaborative process ensures transparency, shared understanding, and accountability.
The water and wastewater service charges set by GLWA cover all the authority’s costs of providing water and wastewater services. This includes pumping stations, transmission pipes, and treatment plant maintenance and renewal, as well as paying debt service on outstanding bonds issued to fund ongoing capital improvements to the system’s vast infrastructure.
GLWA service charges, says the authority, are only one element of what residents and business owners see on their bill. Each municipality has its own added costs associated with maintaining its local system, which can mean that GLWA’s charges may be a larger or smaller percentage of the total cost of a local community’s water expenses. Ultimately, each individual member partner community sets the end cost, or local rates, passed along to residents and businesses.
For more information, visit glwater.org.


