Troy-based commercial truck component supplier Meritor Inc. has launched a Drivetrain on Demand program that offers simplified ordering processes for U.S. and Canadian customers requiring fast replacement of driveshaft and differential assemblies.
“By streamlining the ordering process and shipping the product within 24 hours, Drivetrain on Demand helps get vehicles in truck-down situations back on the road quickly,” says Mark Holley, director of product management for Meritor.
The Drivetrain on Demand portfolio has more than 10,000 driveshaft assembly part numbers. Customers purchasing through Drivetrain on Demand can order driveshaft assemblies by part number on MeritorPartsXpress.com or provide OEM dealers with VIN numbers to order through their portal. Customers without a part number can order using form MISC 1783 to ensure proper manufacturing of replacement driveshafts by authorized rebuilders.
Meritor has enhanced the availability of driveshaft assemblies by including authorized rebuilders in Canada to this program. The offering includes Meritor 1610 –1810 series, RPL 20/25 series and Dana SPL 170/250 driveshaft assemblies with a two-year nationwide warranty.
Drivetrain on Demand is part of the North America Authorized Rebuilder Program. Since 2018, customers have been ordering Meritor 14X, 145, and 160 remanufactured differentials built by authorized rebuilders that meet Meritor’s performance requirements. When Meritor receives an order for a replacement assembly, the company works with an authorized rebuilder closest to the end-user, and rebuilders ship custom-built units within 24 hours.