Report: Detroit’s Gravity Software Recognized as High Performer in Customer Satisfaction

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The peer-to-peer review site G2 has named Detroit’s Gravity Software as a High Performer in Customer Satisfaction. // Stock Photo
The peer-to-peer review site G2 has named Detroit’s Gravity Software as a High Performer in Customer Satisfaction. // Stock Photo

Gravity Software, a Detroit-based business accounting software provider, has been rated as a “High Performer” by the G2 Crowd 2022 Spring Grid Report for Accounting Software and a “High Performer” in G2’s Small Business Accounting Software category.

G2 is a peer-to-peer review site, leveraging client feedback to rank the best business software solutions. The Spring 2022 Grid Report is based on G2’s algorithm, which calculates user satisfaction and market presence scores. The acknowledgement from G2 is based on product reviews from verified clients and data collected from online sources and social networks.

The key highlights of Gravity’s customer feedback show:

  • 96 percent of users rated Gravity 4 to 5 stars
  • Users rated Gravity’s ease of use 8.5 out of 10
  • Users rated Gravity’s quality of support 8.9 out of 10
  • Users rated Gravity’s ease of setup 9 out of 10

Because it’s built on the Microsoft Power Platform, Gravity’s software integrates seamlessly with Office 365 and many of the applications businesses likely already use to run their operations. Gravity is designed to simplify multi-entity accounting, making it easy to automate accounts payable, currency conversion, financial reporting, subscription billing, revenue recognition, and more.

“It is an honor to have earned a spot in the G2 quadrant and earned the High Performer and Users Love Us badges,” says John Silvani, president of Gravity Software. “This recognition solidifies our position in the market and competitive accounting landscape. We are also thrilled to receive such positive user feedback. We continuously place our clients first, learning from their needs to drive the future development of Gravity Software. We appreciate our clients and partners that have consistently placed their trust in Gravity.”

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