DETROIT — Urban Science, an automotive retail-consulting firm, will expand its global operations with the launch of new offices in Brazil and India, and staff additions in Beijing. The growth will provide automakers and dealers with more local support to create data-driven network planning solutions and improve their short- and long-term profitability.
Expanded operations at Urban Science’s Beijing location, which opened in 2008, will provide improved accessibility and convenience to clients in this key city and across the country.
After years of dramatic increases in automotive franchises in China, new brands entering the market have begun to level off. Indications affirm that the region has begun to focus more on customer satisfaction in sales and service experiences to become more competitive. Urban Science has noted an increased demand for its solutions and software tools designed to increase sales and service efficiencies and manage and improve financial performance and overall business management.
The automotive industry in India has experienced extraordinary growth in recent years, achieving record sales for eight consecutive years through 2012. However, in the last fiscal year, this trend has shifted and selling passenger vehicles has become more challenging.
Urban Science opened its Gurgaon office to support its customers in this increasingly competitive market. This commitment allows Urban Science experts to more efficiently use its data and technology in the market to offer customized insight and support.
The office, located on Sonha Road, a fast-growing business district of Gurgaon, is located approximately 30 kilometers south of New Delhi and the industrial and financial center of Haryana. It is also one of Delhi’s four major satellite cities and part of the National Capital Region.
Sao Paulo, Brazil
The Urban Science Sao Paulo office is located in the city’s financial center and provides the firm with an improved ability to help automotive manufacturers, who have invested heavily in Brazil, develop more efficient, profitable retail networks in this fast-growing automotive market.
Urban Science has provided an increasing amount of support to global auto manufacturers expanding in the Brazilian market, facilitating the need for a local office. With the market data, software tools and local experts to generate insight into consumer needs and demands, Urban Science is well positioned to help improve the profitability of automakers and dealers in the country.