DETROIT — Strategic Staffing Solutions have promoted members of its leadership team. They are: Allen Coleman as executive vice president, April Donaldson as executive vice president, Carl Bentley as full-time executive vice president, Shalini Lawson as Detroit branch manager, and Bob Zhang as director of customer care and contact services.
Coleman will be in charge of the Strategic Staffing’s solutions practice, and oversee its IT operations. He joined the company in 2006 as the chief information officer, and was promoted to vice president of solutions in 2008. During this time, he was charged with developing and expanding Strategic Staffing’s solutions practice and handling the company’s internal IT operations. He maintains these responsibilities in his current position. Prior to joining the company, he was the chief information officer of The Auto Club Group, a property and casualty insurer in Michigan. His primary role was to create and implement technological systems to spur business growth and process efficiencies. He was also CIO and senior vice president at Citigroup in its mortgage division and development manager and project leader at MasterCard.
Donaldson was previously vice president in charge of managing the team that sets Strategic Staffing’s sales strategies and master service pro. She is also the company’s liaison with Staffing Industry Analysts, the staffing industry’s global advisor on contingent work. Donaldson joined the company in 2002 as an account manager. She has more than 20 years of experience in the staffing industry. Her previous positions with the company include national account manager and director of managed services delivery where she implemented the company’s managed services for numerous customers. Prior to joining the company, she held positions in the staffing industry at Sirco Associates as an office manager, human resources manager, and account manager. She is a charter member and certified subject matter expert for Staffing Industry Analysts’, a nationally accredited certified contingent workforce professionals’ program. In this role, she has the ability to train, and certify others across the nation.
Bentley served as manager of the Detroit branch as well as an executive vice president before. He has nearly 40 years of experience in management and information technology, his contributions have afforded Strategic Staffing success in customer service and marketing. Before joining the company in 1999, he served Detroit as director of the information technology services department and prior to that was the vice president of the telecommunication services division at Comerica Inc.
Lawson will also continue to manage Strategic Staffing’s Blue Cross Blue Shield of Michigan activity in its Detroit development center. Prior to joining the company in 2012 as a service delivery manager, Lawson spent 12 years at DTE Energy in the information technology services department. She worked with business partners ensuring application support, improving business processes, and continuous improvement initiatives within the ITS organization and business units. While at DTE, she launched customer billing applications, energy trading, and migration of key legacy systems to SAP, which included supply chain, work management, finance, and HR.
Zhang came to Strategic Staffing in 2004 as an IT manager, and also supported growth in the company’s solutions and managed services operations. Before coming to the company, he held various technology roles as a software engineer, systems engineer, and database administrator roles in private industry and technology organizations.