Troy-based accounting firm Rehmann was awarded ClearlyRated’s 2020 Best of Accounting diamond award for providing five consecutive years of excellent service.
It’s the fifth year in a row Rehmann has won the Best of Accounting award, and it is now among 25 percent of recipients to have won the diamond award.
“Clients value our ideas and insights, as well as our adaptive nature, which allows us to be available to clients when we’re needed most,” says Mitch Reno, director of client experience for Rehmann. “Earning the diamond award and the Best of Accounting recognition for the fifth consecutive year indicates that our associates’ commitment to client service is not going unnoticed.”
The awards are based on client feedback and in 2019 Rehmann received at least a nine out of 10 satisfaction score on 1,700 client surveys. They also received a ClearlyRated Net Promoter score of 74.4 percent in 2019, above the industry average of 24 percent.
“All accounting firms attempt to deliver great service – Best of Accounting winners have proven it,” says Eric Gregg, CEO of ClearlyRated. “I couldn’t be more proud to showcase these service leaders alongside feedback from their actual clients, on ClearlyRated.com and applaud them for their commitment to service excellence at their respective firms.”
Rehmann provides accounting and assurance, technology, accounting and human resource solutions, consulting, and wealth management services.