TROY —North American Bancard, an industry leader in credit card processing and provider of the PayAnywhere mobile point of sale solution, today announced the addition of Terri Harwood to its leadership team as chief operating officer. A highly qualified member of the mobile payment industry, Terri brings over 20 years of experience and knowledge to the North American Bancard organization.
“With the positive growth North American Bancard has experienced over the past two years, it was critical that we add a COO with a firm grasp of the mobile payments industry and the business acumen required to help push us through our period of aggressive expansion,” said Marc Gardner, president and CEO of North American Bancard. “We saw the need to expand our senior team by adding a seasoned executive with first-class managerial and communications skills whose responsibility would span across product management and development, professional services, client services and customer support. Terri is a perfect fit for our needs and we wholeheartedly welcome her to the NAB team.”
With a historical focus on creating optimal service experiences for customers, Terri joins NAB from Global Payments where she served as senior vice president of service operations, strategic relationships and business development. Prior to Global Payments, Terri served 11 years at First Data Merchant Services, most recently as director of workforce management. During her tenure at First Data, Terri led daily operations, client services, quality management, marketing, strategic planning and relationship management.
Terri attended the Hagerstown Business College in Hagerstown, Maryland, and is an award winning member of the payments industry, having received multiple awards including the Global Payments Chairman’s Achievement Award in 2008 for outstanding accomplishments and exceptional contributions.
Terri served as director to the Restaurant Association of Maryland and the Comerica Alliance, and also belongs to the Electronic Transaction Association. She was an active participant of the Merchant Advisory Group on behalf of Global Payments during her tenure there. Terri’s other notable affiliations include United Way, Future Business Leaders of America, Contact Center World and the American Society for Training & Development.