Marsh McLennan Agency Michigan (MMA), an employee benefits consulting firm for mid-sized employers headquartered in Troy, named Chris Bouschet as its new president succeeding Rebecca McLaughlan who continues as CEO.
Bouschet joined MMA in 2010 and was named executive vice president in 2020. He has served as the firm’s practice leader and lead on key initiatives including MMA’s landmark Michigan Employee Benefits Benchmarking Study.
“Those that know Chris know that he is laser-focused on taking exceptional care of our clients,” says McLaughlan. “Importantly as a leader he understands the need to attract and retain the best talent in our industry to achieve that goal. When we go above and beyond to take care of our people, our people go above and beyond to take care of our clients.
“Chris has exceptional client relationships. He is close to the market, understands what employers are looking for in today’s labor-challenged market, and is constantly bringing new and innovative solutions to attract and retain talent. I could not have a better partner at MMA’s helm.”
McLaughlan served as president and CEO of MMA from 2017 to 2022 during which she led the expansion of its practice to include culture and diversity, equity, and inclusion consulting and retirement plan/401(K) consulting, opened a Grand Rapids office to serve clients in west Michigan, grew the firm to 133 professional staff and upwards of 230 clients.
“MMA’s people are our intellectual capital, our greatest asset. MMA’s leadership team is incredibly thoughtful, intentional about how we recruit, then how we serve our colleagues. For us, success is derived through a simple formula: Happy colleagues translates to happy clients,” says Bouschet.
“Bring in the right talent, give them the industry’s best tools and resources, treat them like family, and allow them to do what they love: service, innovation, and exceeding expectations. Because for us, ‘good enough’ is never good enough. We strive to improve every day. I am humbled to work with such remarkable professionals.”