Huntington Bank Ranks No. 1 in Online Customer Satisfaction in JD Power Study

The Huntington National Bank ranked highest among regional banks in the JD Power 2026 Online Banking Satisfaction Study and the JD Power 2026 Mobile App Satisfaction Study.
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Land
Mike Land

The Huntington National Bank ranked highest among regional banks in the JD Power 2026 Online Banking Satisfaction Study and the JD Power 2026 Mobile App Satisfaction Study.

“This recognition is really about the experience we’re delivering for our customers every day,” says Mike Land, regional president for southeast Michigan and northwest Ohio for Huntington.

“Across southeast Michigan and northwest Ohio, we’re focused on being a strategic partner, and our digital capabilities help make it easier for people to manage their finances with tools that are simple, practical and built around their needs. Whether it’s helping someone stay on track day to day or supporting a business as it grows, it’s about showing up in ways that make a real difference.”

Huntington’s financial management tools are designed to deliver practical, everyday value, helping customers anticipate needs, avoid unnecessary fees and build stronger financial habits for the future. Some of these products and tools include:

  • The Hub: Offers a centralized experience in the Huntington app that helps customers manage money, set goals and track progress with a clear, personalized view of their finances.
  • Huntington Heads Up: Provides proactive insights that alert customers to potential issues and opportunities, helping them avoid fees, stay on track and make more informed decisions.
  • Teen Banking: Offers tools and controls designed for teens and their parents to manage money together, helping to build healthy financial habits and independence.
  • Caregiver Banking: Provides shared access and oversight features that help caregivers support and manage the financial needs of loved ones with confidence and ease.