Karen Buck has joined Flagstar Bank in Troy as executive vice president and head of operations. In this role, she is responsible for the customer engagement center, retail and commercial operations, banking operations, and business risk and internal controls.
Buck has more than 30 years of experience in the financial services industry, most recently as executive vice president of commercial, retail, and payment operations at TD Bank in New Jersey. She led a team of more than 2,200 employees across the bank’s commercial and retail segments.
“She is a true professional and a standout in her field. We’re fortunate to have her in this important position to support the future growth of our retail and commercial businesses,” says Alessandro DiNello, president and CEO of Flagstar.
Flagstar provides commercial, small business, and consumer banking services in Michigan,
Indiana, California, Wisconsin, and Ohio.