Detroit Labs, Quicken Loans Create Building Maintenance App


DETROIT — Detroit Labs, a mobile development company in Detroit and Quicken Loans have launched a new facilities maintenance app called qPOP!.

While team members previously had to call or email facilities tickets, the new app allows team members to quickly and easily submit facilities issues and requests from their smartphone. The app is conveniently pre-loaded with common maintenance requests, such as replacement of burned out light bulbs, temperature adjustments, office supply inquiries, furniture repairs and more.

“Quicken Loans approached us with a need and an idea for a creative solution, and relied on us to make their idea a reality,” said Detroit Labs co-founder Dan Ward.

It is also optimized to work with BluetoothLE, making it possible to determine where team members are located when making a request through the app.

“As an internal app, our goal was to have a simplified design so team members could submit job tickets in the most streamlined, efficient manner possible,” says Melissa Price, director of facilities and business office for Quicken Loans.