WaitTime in Detroit Partners With Cisco to Reopen Entertainment Venues

WaitTime in Detroit, a technology firm which pioneered crowd intelligence software for entertainment venues, today announced it has partnered with Cisco in Silicon Valley to support the reopening of large-scale event and sports facilities following the global pandemic.
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WaitTime app
Detroit’s WaitTime has partnered with Cisco to support the reopening of large-scale event and sports facilities. // Image courtesy of WaitTime

WaitTime in Detroit, a technology firm which pioneered crowd intelligence software for entertainment venues, today announced it has partnered with Cisco in Silicon Valley to support the reopening of large-scale event and sports facilities following the global pandemic.

WaitTime is a patented technology that has been used by entertainment venues around the world for crowd intelligence and crowd management. Using AI, the company gives venues, visitors, and fans access to information on crowds, social distancing, line lengths, and line attrition at bathrooms, concessions, and merchandise stands, often via smartphones and devices.

The information helps alleviate crowd congestion, resulting in increased visitor safety and venue efficiency.

The solution seamlessly integrates with Cisco’s technologies (hardware and software) to provide venues with real-time information about crowd capacity, movement, and social distancing necessary for venues to reopen.

The companies state the pandemic has forced major sports organizations, large public venues, and other industries to re-evaluate crowd management strategies in light of new rules and regulations surrounding social distancing, as well as in the interest of the health and safety of their guests.

In partnership with Cisco, WaitTime has already been deployed at Sydney Cricket Ground in Australia, T-Mobile Arena in Las Vegas, and Levi’s Stadium in San Francisco.

“COVID-19 has augmented the value of WaitTime because accurate crowd intelligence is more mandatory than ever,” says Zachary Klima, CEO of WaitTime. “WaitTime has spent the entirety of the pandemic adding new algorithms, expanding integrations, and most importantly, defining and structuring partnerships with world-leading companies such as Cisco.”

As the world reopens, WaitTime and Cisco state they are well suited to make a global impact together in many industries as a result of ongoing deployments and collaborative innovations.

“Teaming up with WaitTime to help our sports and entertainment venue customers re-open their doors safely is just one of the many exciting things we can accomplish together,” says Bryan Bedford, head of sports partner GTM at Cisco. “Through continued innovation in our technologies, we look forward to providing safer, more engaging and immersive fan experiences with WaitTime.”

The WaitTime solutions brief is currently live on Cisco’s website.

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