Powerley in Royal Oak Partners to Advance Utility Customer Engagement

Royal Oak-based Powerley and NET2GRID of the Netherlands are joining forces to provide what they claim to be the best experience in the customer engagement market for utility bill management, real-time energy control, and appliance disaggregation.
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Powerley in Royal Oak and NET2GRID are joining forces to improve utility bill management, real-time energy control, and appliance disaggregation. // Stock photo

Royal Oak-based Powerley and NET2GRID of the Netherlands are joining forces to provide what they claim to be the best experience in the customer engagement market for utility bill management, real-time energy control, and appliance disaggregation.

This exclusive partnership combines Powerley’s user experience, data visualization apps, and SaaS offerings with NET2GRID’s Energy AI disaggregation services, potentially setting a new industry standard for utility partners and customers alike.

“I’m thrilled to announce this strategic alliance and proud to offer a home energy management solution that will deliver unprecedented customer experiences,” says Rahul Prakash, CEO of Powerley. “Any utility seeking to help their customers with home energy management will find it impossible to overlook the undeniable value of this combined solution.”

Bert Lutje Berenbroek, CEO of NET2GRID, adds, “By integrating NET2GRID’s Energy AI into Powerley’s app and web-based tools, homeowners will now be able to see their energy usage and costs down to the appliance level on a daily basis. At the same time, analyzing meter data unlocks digital marketing potential for utilities, among other things, reducing their cost to serve.”

As industry leaders in North America and Europe, respectively, Powerley and NET2GRID bring expertise supported by some of the biggest energy companies in the world, including DTE Energy, E.ON, and EDP. This understanding of market challenges positions the partnership to provide a comprehensive, holistic solution.

“This partnership presents an exciting opportunity for DTE customers to gain a deeper understanding of their energy bill and unlock valuable, actionable insights that will help them manage their energy usage,” says Steve Ambrose, vice president and chief Information officer of DTE Energy and a Powerley board member.

The combined team boasts more than 20 years of experience working with real-time, high-frequency data and over five years in edge computing.

With one of the world’s largest ground-truth appliance event datasets and the most extensive real-time energy IoT dataset, the partnership offers what it calls “unmatched data science and disaggregation accuracy for both low and high granularity energy consumption data.”

Utility partners also should gain immediate visibility of residential solar panels, electric vehicles, and battery storage units within their service areas. This equips them to provide customers with expert guidance on optimizing these resources for enhanced grid management and more efficient demand response strategies.

“The growth of these two companies and their synergies offer new avenues for sustainability and efficiency, transforming how utilities view residential energy usage,” says Jason Vazzano, a Powerley board member.