Those who attended the Detroit Pistons’ opening game of the season Wednesday night at The Palace of Auburn Hills were the first to be offered the option of upgrading their seats via the team’s official mobile app.
“It all happens there, on the phone,” says Naomi Patton, a spokeswoman for the Palace. “(A fan) can go straight from their current seat to their new seat. All they have to do is show their screen to an attendant at their new seat.”
Nearly 200 people used the app to search for upgraded seats during last night’s game against the Washington Wizards, which the Pistons won 113-102. When upgrading, fans are credited the price of their original ticket from the new total.
As a game progresses, seat prices will often be lower, Patton says. “(Fans) can upgrade their seats at anytime and likely get a great deal as time goes on,” she says. “If you upgrade in the third quarter, it will likely be cheaper than it would be in the first (quarter).”
The team’s app is available on iTunes and Google Play, or at nba.com/pistons/mobile. The service, which can be accessed using The Palace’s free Wi-Fi, also provides game notifications, live in-game box score, play-by-play, player stats, and parking and arena maps.
Streaming video will be added to the app in its next phase, Patton says.