Hino Trucks in Novi is introducing Hino INCLUSEV, a premier portfolio of end-to-end electric vehicle enablement solutions exclusively available from Hino’s nationwide dealer network.
The program is designed to simplify the path to zero emissions and vehicle sustainability with customer EV consulting, intelligent charging solutions, warrantied infrastructure, Hino electric trucks in development, 24/7 customer service, and the industry’s first complete bundled financing product.
“A first of its kind solution, Hino INCLUSEV keeps the dealer and customer unified through the ownership journey, leveraging Hino Truck’s leadership in delivering the ultimate ownership experience,” says Dominick Beckman, director of brand experience at Hino. “Unlike other programs, our dealers are engaged every step of the way and consult with customers from start to finish.
“Our dealers will help determine if (EVs are) the right solution for a fleet, and if so, support (the setup) — including a site evaluation, charging solution (needs), grant applications, end-to-end financing, installation, maintenance, optimization, and service. Our dealer network is fully equipped to ensure businesses can be electrified seamlessly. This is turn-key in its truest form.”
The program is enabled by a collaboration of electric vehicle solutions providers that have teamed with Hino Trucks including ChargePoint, EnTech Solutions, and Mitsubishi HC Capital America. The partners say they share the common goal of simplifying and accelerating the transition to EVs by providing “the best customer experience from first interest through ownership and maximizing ROI.”
“Minimizing touchpoints by being centralized around the customer and dealer, Hino INCLUSEV uniquely eliminates the complexity, frustration and inferiority of searching out multiple third parties to achieve the needed solution,” says Glenn Ellis, senior vice president of customer experience at Hino Trucks. “INCLUSEV is a solutions portfolio poised for evolution and expansion through innovation, integration, and partnerships.”
Hino Truck’s partners and their roles in INCLUSEV include:
ChargePoint is an electric charging solution company that offers the largest open charging network in the U.S and end-to-end electrification services from deployment to on-going support.
Hino INCLUSEV also will create a new income stream for Hino dealers as they expand into infrastructure development and become technical service points. By having access to ChargePoint’s leading charging network, Hino dealers now have access to ChargePoint’s networked charging stations, beyond Hino Trucks’ customers.
EnTech Solutions is full-solution EV infrastructure provider, delivering everything from the initial design work through installation. Once installed, they will work with fleets to ensure the system is operating at the highest efficiency. Additionally, EnTech’s charging solutions are scalable and can grow with fleets operations expand.
Mitsubishi HC Capital America provides a collaborative, partnered approach to developing highly customized programs. They offer a single source of financing for the entire supply chain of EV transition from dealer site assessment and infrastructure development, to financing the vehicle for the end customer.
“We are clearly an industry in transition and as the marketplace evolves, so do we,” Beckman says. “Hino is committed to navigating the future with innovation and a suite of products, including Hino INCLUSEV, that meet our customers’ needs now and beyond. Speed, enablement, ROI, and low stress — that is what we deliver with Hino INCLUSEV.”