New KPMG Study Shows How Autonomous Vehicle Market Will Affect Locally Tailored Delivery Services

KPMG has released a new study that details expectations for the global autonomous transformation in the retail, automobile, and transportation industries.

KPMG, an international accounting and auditing firm with a large practice in downtown Detroit, released a study this week during the North American International Auto Show at Cobo Center in downtown Detroit that details expectations for the global autonomous transformation in the retail, automobile, and transportation industries.

The 2019 KPMG Global Automotive Executive Survey shows 84 percent of global respondents and 83 percent in the U.S. expect autonomous vehicles will be introduced in “islands of autonomy” metropolitan markets with unique mixes of consumer living, working, and travel patterns that will drive requirements for locally tailored delivery services.

The KPMG Research, which polled nearly 1,000 executives (including 110 in the United States) from leading automotive companies, found:

  • Sixty four percent of global OEMs and 63 percent in the U.S. expect self-driving cars to be fully functional in mature markets by 2030
  • Seventy three percent of global OEMs and 84 percent of U.S. respondents say within the next decade traditional public transport will be replaced by new on-demand autonomous services

“For OEMs the question has gone from if autonomous vehicles will revolutionize the automotive and transportation sectors to where and how,” says Gary Silberg, automotive sector leader at KPMG. “A trillion dollar plus market is emerging around driverless vehicles coupled with mobility services and for OEMs the race is on. Those who innovate successfully combined with the emergence of smart cities will be the powerhouse players in this new automotive ecosystem.”

In conjunction with the executive survey, KPMG also surveyed 2,000 consumers from 40 countries (178 from the United States) to compare their perspectives. When it comes to consumer expectations for the roll out of autonomous vehicles there were significant differences between global consumers and those based in the U.S.

  • Eighty three percent of global consumers believe in the islands of autonomy, which closely mirrors global OEMs, however only 58 percent of U.S. respondents agree, compared to 83 percent of U.S. OEMs.
  • When asked if delivery services and online shopping have changed their mobility patterns and needs over the last few years, 85 percent of global respondents said it had a little bit or completely compared to just 64 percent U.S. respondents.

“Autonomous delivery vehicles will take trends begun by e-commerce and drive them forward at an unprecedented rate,” says Tom Mayor, strategy lead for industrial manufacturing at KPMG. “Consumers will reduce their personal miles traveled for shopping as the delivery of goods will be requested with the push of a button and executed as quickly as the same hour. The result will be a monumental change in consumer behavior — and a global transformation for the retail, automobile and transportation industries.”

KPMG LLP is the independent U.S. member firm of KPMG International Cooperative. KPMG International’s independent member firms have 197,000 professionals, including more than 9,000 partners, in 154 countries.

For more information on KPMG’s Global Automotive Executive Survey, visit:

Facebook Comments