Novi’s Hino Trucks, a Toyota Group company, today introduced its third generation connected vehicle solution — Hino Edge.
Hino Edge is designed to synergize the digital connection between the fleet customer, dealer network, telematics service providers, and the Hino Ultimate Support Center, to provide customers a competitive edge.
This feature replaces Hino Insight and is included on qualifying 2022 model year and newer Hino conventional trucks as standard equipment.
“The enhanced suite of capabilities from Hino Edge and the wealth of assistance it provides are key advantages to our customers through unmatched operational efficiencies,” says Dominik Beckman, director of marketing, dealer operations, and connected vehicle at Hino Trucks. “Then there is the new addition of the Hino Ultimate app, putting real-time actionable information in the palm of your hand. It’s the complete solution customers are asking for and we are excited to deliver.”
Hino customers will receive five years of complimentary access to Edge’s fleet management web portal and Ultimate mobile hub app. The fully integrated connectivity ecosystem delivers vehicle location tracking, a live fleet performance dashboard, vehicle health monitoring including real time fault notifications with severity ratings, simplified service experience with case communication, and the flexibility to add-on a third-party advanced telematics service from one of Hino Trucks preferred partners.
Hino Trucks has partnered with telematics service providers to integrate business systems with Edge. Customers may elect to have vehicle data directly sent to the TSP of their choice — saving the cost of purchasing telematics equipment and increasing the wealth of vehicle information accessible by TSPs, enabling higher value reporting. Current partners include GeoTab, MiX Telematics, and Samsara with more TSPs being added.
“Each one of these companies provides strategic enablement for a more connected and efficient vehicle helping customers gain greater clarity to make better business decisions,” says Rachel Suttle, connected vehicle program manager at Hino Trucks.
In addition, Hino has engaged with T-Mobile for communications. T-Mobile’s nationwide 5G network should be able to meet the needs of customers as technology advances and the demands on connectivity continue to increase.
“Looking to the future, Hino Edge opens up incredible synergy opportunities through on- and off- vehicle partner integrations with the potential to transform customer ownership experience in ways unimaginable today,” says Beckman.