Henry Ford Health System Partners to Expand Access to On-demand Care

Henry Ford Health System in Detroit today announced a partnership with GoHealth Urgent Care, an on-demand care company founded in Portland, Ore., to operate urgent care centers across southeast Michigan.
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Three existing Henry Ford Macomb Urgent Care centers will transition to the joint venture between HFHS and GoHealth later this year. // Courtesy of Henry Ford Health System
Three existing Henry Ford Macomb Urgent Care centers will transition to the joint venture between HFHS and GoHealth later this year. // Courtesy of Henry Ford Health System

Henry Ford Health System in Detroit today announced a partnership with GoHealth Urgent Care, an on-demand care company founded in Portland, Ore., to operate urgent care centers across southeast Michigan.

Three existing Henry Ford Macomb Urgent Care centers in Fraser, Chesterfield Township, and Bruce Township will transition to the new joint venture later this year, and multiple new sites are expected to open in 2022.

“As part of our mission to improve people’s lives, we know we must continue to grow and expand our programs and services to meet the diverse and changing needs of the communities we serve,” says Wright Lassiter III, president and CEO of Henry Ford Health System. “That involves a commitment to partnering with our patients and members to provide more choices and increased access — the care they need and the convenience they want.”

Henry Ford-GoHealth Urgent Care will provide southeast Michigan communities with accessible and high-quality urgent care, according to the companies. Customers will be able to walk in or go online to check wait times, save their spot online and pre-register, ensuring they can see a clinical provider quickly and effortlessly, virtually or in person.

“The past 18 months have clearly demonstrated the critical importance of convenient access to high-quality, on-demand care,” says Todd Latz, CEO of GoHealth. “We are very proud to partner with Henry Ford Health System, a national leader in clinical and value-based care, to help ensure that people and families across southeastern Michigan can seamlessly access care and live healthier lives. ”

Henry Ford-GoHealth Urgent Care centers will treat patients ages six months and older, providing comprehensive urgent care for non-life-threatening illnesses or injuries, on-site X-ray services, and COVID-19 evaluation and testing. Clinical care across all centers will continue to be led and provided by Henry Ford providers and combined with the proprietary customer access tools and proven workflows and operations that have enabled GoHealth to deliver unparalleled experiences to patients across the country.

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