General Motors Mobile App Improves Access to EV Charging Stations Nationwide

Detroit’s General Motors Co., through the Energy Assist feature on its myChevrolet mobile app, is making it easier for Bolt EV drivers to find available public charging stations.
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myChevrolet app
Enhancements to the Energy Assist feature of the myChevrolet mobile app provides access to a nationwide network of public charging stations and real-time station data to simplify EV ownership. // Photo courtesy of Chevrolet

Detroit’s General Motors Co., through the Energy Assist feature on its myChevrolet mobile app, is making it easier for Bolt EV drivers to find available public charging stations.

Energy Assist, first available for customers in 2017, currently enables Bolt EV owners to plan and manage their routes more effectively, locate available charging stations – both along their route and in the area – monitor their route, and receive real-time alerts if their range projections change dramatically. Energy Assist is integrated with data from the vehicle, which enables intelligent planning and precise charge time predictions.

“We’re providing EV owners with the tools to easily find available public charging stations,” says Rick Spina, vice president of AV/EV commercialization at GM. “The enhancements to Energy Assist offer Chevrolet Bolt EV owners a holistic charging experience while they’re on the go – whether traveling near home or on a cross-country road trip.”

Enhancements to Energy Assist include dynamic data integration, start-to-charge, review and rate, and more than 40,000 charging stations.

GM now is displaying dynamic data from charging networks EVgo and ChargePoint within Energy Assist, so Bolt EV owners can have a more seamless charging experience with their GM vehicles. Information provided by charging networks includes real-time data on charge station status to indicate if a charging station is available. GM will integrate dynamic data from additional charging providers throughout 2020, which will include EV Connect continuing to enhance the customer experience.

At eligible charging stations, owners now can link their EVgo account to activate and pay for charging sessions right from the myChevrolet mobile app, eliminating the need to toggle between apps and streamline the payment process. Eligible charging stations are noted within the myChevrolet mobile app. GM will continue to add eligible charging stations throughout 2020.

With crowdsourcing on the rise, GM is implementing a new feedback feature for Bolt EV owners. Coming in early 2020, Bolt EV owners will be able to review and rate charging stations within the myChevrolet app. Similar to other popular crowdsourcing technologies, this feature will rely on Bolt EV owners to share their valuable insights about charging stations by providing a star rating and leaving comments about the station.

Energy Assist provides Bolt EV owners access to all Bolt EV-compatible charging station locations, regardless of the charge point operator. EV owners now can view more than 40,000 charging stations in North America, with access to 30 percent more DC Fast Chargers compared to 2019.

Original purchasers of new Bolt EVs have access to the Energy Assist features in the myChevrolet mobile app at no additional cost for five years from the vehicle delivery date, after they accept the myChevrolet mobile app terms. Energy Assist is available for Bolt EV owners in the U.S., Canada and Mexico.

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