Detroit Red Wings and Detroit Pistons to Use Mobile Ticketing as Primary Entry Method


The Detroit Red Wings and Detroit Pistons today announced they will use Ticketmaster’s mobile ticketing as their primary method of entry for all home games at Little Caesars Arena, starting with the upcoming 2018-19 season.

Mobile ticketing allows fans to use their mobile devices as game tickets, providing access to events through a barcode that can be scanned through from the device’s screen. The Ticketmaster technology reduces the chance of fraudulent tickets, allows for online transfer and re-sale of tickets, and provides a platform for the online management of tickets.

All PDF tickets, either printed or copied on a mobile phone, will no longer be accepted for Red Wings or Pistons games at the arena.

“Both our organizations have been testing mobile technologies throughout the last year and have received positive feedback from both sports fans and concert goers,” says Chris Granger, group president of sports and entertainment for Ilitch Holdings Inc. and Charlie Metzger, executive vice president, chief revenue and marketing officer for the Detroit Pistons, in a joint statement.

“Guests are provided a streamlined and convenient experience, along with greater security when tickets are sold or transferred. Ticketmaster has built a user-friendly platform that is being utilized by fans in arenas and stadiums throughout the country. We’re excited to fully transition to the mobile ticketing process and continue to provide our guests a world-class sports and entertainment experience.”

The District Detroit App is the most efficient way for Red Wings fans to store and access their mobile tickets. Detroit Pistons fans are encouraged to store and access their mobile tickets through the Detroit Pistons app. Both apps are available at the App Store and on Google Play.

More information is available here and here, and tutorials that detail the mobile ticket process will be available on the team’s websites before preseason.

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