Comcast Launches Consumer Trial of Gigabit Internet Service in Detroit


Comcast is launching an advanced consumer trial of a new Internet service that it says will deliver speeds up to 1 Gigabit-per-second to residential customers in Detroit. The company says its service is the first citywide 1 Gig platform offered in Detroit, and one of the first in the nation.

Comcast says it will use data over cable service interface specification (DOCSIS) 3.1 technology, which permits the addition of high-bandwidth data transfer to an existing system, to deliver the speeds over its existing network infrastructure.

“We’re delivering gigabit speeds over a network that already passes thousands of homes across all neighborhoods within the city of Detroit,” says Tim Collins, senior vice president of Comcast’s Heartland region, which includes Michigan. “As consumers continue to rely even more heavily on the Internet, we have the advanced technology in place to meet this growing demand.”

The base price of the new service, which will be available to customers with Gigabit-capable devices, is $139.95 per month with no contract. Comcast will also test promotional base pricing for $70 per month with a three-year service agreement. Additional plans call for bundled packaging in the future.

Collins says it will roll out the new service into surrounding metro areas and across Michigan next year.

Comcast has rolled out Gigabit Internet speeds using DOCSIS 3.1 technology in Atlanta, Nashville, and Chicago. The company also plans to launch in Miami before the end of the year. In December 2015, Comcast announced it had successfully installed its first DOCSIS 3.1 modem in Philadelphia. The modem also was tested in several Detroit locations.

In 2015, Comcast launched its residential, fiber-based, multi-Gigabit service – Gigabit Pro — with symmetrical 2 Gbps speeds. Gigabit Pro is now available to 18 million homes across the country and more than 1.5 million homes in Michigan.

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