Ascension in Warren Launches Virtual Doctor Visit Platform

Warren-based Ascension Michigan has launched Ascension Online Care, an online urgent care that allows patients to have one-on-one video visits with health care providers via smart devices.
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Ascension Online Care
Ascension Michigan now offers virtual urgent care through its Ascension Online Care platform. // Image courtesy of Ascension

Warren-based Ascension Michigan has launched Ascension Online Care, an online urgent care that allows patients to have one-on-one video visits with health care providers via smart devices.

Visits, which cost $49, do not require insurance. They can be paid using credit cards or HAS/FSA.

“We are committed to offering access points that open the front door to our services to those who need it most, and this campaign is a great example of our brand promise of delivering compassionate, personalized care for those we serve,” says Nick Ragone, executive vice president and chief marketing and communications officer. “Ascension Online Care is our first Ascension-branded consumer access product.”

The platform can be used to treat a variety of symptoms and conditions, including sinus or upper respiratory infections, non-life-threatening allergic reactions, sore throat and cough, cold and flu, fever, seasonal allergies, and more.

“Ascension Online Care is another way to deliver access and convenience,” says Dr. Tim Stover, interim ministry market executive at Ascension Michigan. “Consumers and patients now have access to comprehensive care within our trusted network of services, which includes primary, specialty, urgent, emergency, and now, online care. We are excited to provide this service as an option, so consumers can get the right care at a time and in a setting that is convenient for them.”

Ascension operates 16 hospitals and hundreds of related health care facilities in Michigan that together employ more than 20,000 associates. It provided more than $272 million in community benefit and care for those living in poverty in fiscal year 2018. Nationally, this amount was nearly $2 billion. The national health system operates more than 2,600 sites of care, including 151 hospitals and more than 50 senior living facilities, in 21 states and Washington, D.C.

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