LAS VEGAS – Winners in the Sixth Annual Stevie Awards for Sales & Customer Service, an international competition recognizing excellence in disciplines that are vital to business success, were unveiled at a gala ceremony in Las Vegas, Nevada.
The Stevie Awards for Sales & Customer Service is the world’s leading sales awards, customer service awards, and contact center awards program. For the first time, Stevie Awards were conferred in three levels of distinction: gold, silver and bronze. Previously, only overall category winners have received Gold Stevie Awards.
Zions First National Bank won three Gold Stevie Awards, more than any other organization in the competition. Winners of two Gold Stevie Awards are Avaya, Cloud9 Analytics, Direct Alliance, ING Direct USA, iolo Technologies, and PetRays Veterinary Telemedicine Consultants. Other notable gold winners included Boeing Commercial Airplanes, FedEx, Groupon, OnStar, Ford Motor Co., Twitter, and UPS.
Winners of the most Stevie Awards in all levels included John Hancock Signature Services with 14, DeVry University with 11, and Marriott Vacation Club International and Coloredge Los Angeles * New York with 10 each. A complete list of all honorees by category is available at www.StevieAwards.com/Sales.
Winners in the third annual People’s Choice Stevie® Awards for Favorite Customer Service, as determined by more than 250,000 public votes, were also awarded at the event to organizations including Apple Inc./Apple Stores, Amazon.com, eCornell, Finding Freedom Team, InterContinental Hotels Group, Photodex, SquareTrade, Rosetta Stone, India’s TATA Motors Ltd., and Vodafone Turkey.
The awards are presented by the Stevie Awards, which organizes several of the world’s leading business award shows including the prestigious International Business Awards. More than 350 professionals from around the world attended the event.
More than 1,000 entries from organizations worldwide were submitted to this year’s competition, an increase of almost 30 percent over 2011. Finalists were determined by the average scores of 93 professionals worldwide, acting as preliminary judges. Entries were considered in 27 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 38 categories for sales professionals, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
