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U.S. Employers — Skills Gap takes toll on Morale, Quality, and Revenue

The same week when increased unemployment numbers were issued by the U.S. Labor Department, a Harris Interactive/CareerBuilder survey sent a much different message to the nation.s businesses.  Rather than dwelling on people who are not currently working, this survey sought to find out what is happening to U.S. companies that are looking for new employees. The results were that the lack of skilled talent, across many job sectors, is impacting both the morale of current employees, and the bottom line of the organizations seeking new talent, in a very negative fashion.

According to the employer survey, 34 percent of respondents reported that job vacancies have resulted in a lower quality of work due to employees being overworked, and 23 percent of employers cited a loss in revenue. These numbers should be alarming to State and Federal Agencies that are reporting an increase in Unemployment. There is a disconnect between the jobs available and the unemployed job seeker.

Specifically, regarding current employees, employers with unfilled positions often reported that employees worked  longer hours, 33 percent of employers said vacancies have caused lower morale, and 17 percent pointed to higher turnover within their organizations. Increased turnover, combined with lower morale, is the last thing an employer who is already struggling to find human capital talent needs to be dealing with.

What isn’t apparent is how the gap between the companies seeking new employees, and the unemployed, will be closed. From the survey,  41 percent of companies reported they currently have programs in place to help alleviate the skills gap including on-the-job training, mentoring, sending employees back to school, and other efforts.

Interestingly, employers seeking to reskill workers for their organizations will likely find willing participants as 77 percent of U.S. job seekers said they would be willing to take a job in a different field than the one they currently work in. And 54 percent would be open to relocating to a new city or state.

SOURCE: The Careerbuilder’s survey was conducted online within the U.S. by Harris Interactive among 1,648 U.S. hiring managers and human resource professionals and 2,036 U.S. job seekers (employed full-time, not self-employed seeking a job or non-employed seeking a job) ages 18 and over between Feb. 8 and Feb. 29, 2012.



Comments are moderated for appropriate language.

Jul 5, 2012 10:48 am
 Posted by  nlucky

If my current employer had not believed that I was a fast learner on new accounting software, they might still be looking for someone. I had experience with Quickbooks, E-2 BottomLine, and Creative Solutions already. Thank goodness they had the foresight to hire me 5 years ago and let me learn MYOB now called Account Edge. Just because a person doesn't have the experience in your company's language or skill set doesn't mean they can't learn quickly. By graduating with a Bachelor's degree, let's hope other companies see the light - that people can be trained and a future asset to the company.

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About Employment

Todd Palmer
Diversified Industrial Staffing and Diversified PEOple, LLC

Todd Palmer is founder and president of Troy-based Diversified Industrial Staffing and Diversified PEOple, LLC. Since 1997, Palmer's companies have helped over 4,300 people secure employment — improving their lives and the lives of their families. In turn, his companies have collectively billed more than $50 million in revenue.

From 2007-2013, INC Magazine named Diversified Industrial Staffing to its INC 5,000 list of the fastest growing companies in America. In 2011, Diversified Industrial Staffing was named a Michigan 50 Company to Watch. In 2009, Palmer published his first book, The Job Search Process, which helps people get new jobs in as little as seven days.

His company has been featured in INC Magazine, The Detroit News, DBusiness Magazine, Crain's Detroit Business, and MetroMode. Palmer has been on the radio with the Business Reality Network and the Dan Mulhern Show, and was featured on Entreprenuer Television in a 30-minute sit-down interview.

Palmer is a graduate of Eastern Michigan University with a bachelor's degree in Organizational Communication and minor in Marketing.

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